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Mission Statement

The Benchmarking Network, Inc. is an international resource for business process research and metrics. We lead studies with over 140,000 process leaders in over 165 countries. We provide benchmarking training and research to individual companies, professional and trade associations, and industry and process based groups. Since 1992, our over 300 benchmarking studies have spanned virtually all processes and industries to identify measures and collect data to identify best practices including:

  • Leading individual and groups of organizations in face to face benchmarking efforts;
  • Creating Benchmarking databases to support benchmarking efforts;
  • Forming associations to share benchmarking information; and
  • Conducting sessions and writing books and papers on benchmarking topics.

Retail Benchmarking Association

Our Mission

To identify "Best in Class" business processes, which, when implemented, will lead member companies to exceptional performance as perceived by their customers.

Retail Benchmarking Association is currently a free association dedicated to the exchange of specific data related to retail performance. We conduct benchmarking studies on a consortium basis to identify best practices and improve effectiveness.

Books Available From The Benchmarking Network:

The Benchmarking Network's CEO Mark Czarnecki has written several books on benchmarking and best practices. Details on his publications can be found here.

Courses Available From The Benchmarking Network:

The Benchmarking Network offers courses in a variety of fields, for a variety of processes. More information about these courses can be found here.