Benchmarking: Retail

Retail Benchmarking Association

The Retail Benchmarking Association™ is currently a free association dedicated to the exchange of specific data related to retail performance. We conduct benchmarking studies on a consortium basis to identify best practices and improve effectiveness.

To identify "Best in Class" business processes, which, when implemented, will lead member companies to exceptional performance as perceived by their customers.

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This service is provided by The Benchmarking Network, Inc., an international resource for business process research and metrics. We lead studies with over 140,000 process leaders in over 65 countries. We provide benchmarking training and research to individual companies, professional and trade associations, and industry and process based groups. Since 1992, our over 300 benchmarking studies have spanned virtually all processes and industries to identify measures and collect data.

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